Friday 19 August 2011

Still at Granville Island

Well we were supposed to leave Granville Island on Thursday morning but when I powered up the NEW auto pilot there was an error message and when I called the installers it transpired that the tech was out of town and not back till Friday morning. We elected to wait as we REALLY need to have this problem fixed once and for all.

Today, Friday, Levi from CMC called first thing in the morning and assured me that the AP error
" calibration required” was purely a software glich due to the extra seconds it takes for the new course computer to recognize the heading sensor???

I suppose it could be true (NOT) but I have sent an email to  the Raymarine Factory to double check and will hopefully hear from them on Monday.

Meanwhile we left the dock at 1:15PM and went for fuel at the new Fuel station under the  Burrard  Street Bridge. Took on 1642 liters @$1.225 for a total of $2010.78 and left there around 1:45.

Went into the main harbour under Lions gate Bridge and cruised around past Coal harbour, Canada Place and the various Container and commercial docks for a couple of hours to check out the freighters and cruise ships , went as far as the Second Narrows bridge then turned around.


Lions Gate Bridge from English Bay


Coal Harbour Marina

We headed over to  Snug Cove on Bowen Island , just 10 miles away, to spend 2 nights at the Union Steamship Marina. We will stay there tonight, cruise up and around Howe Sound tomorrow, stay at the same Marina on Saturday night then unfortunately head back to Granville Island for MORE  REPAIRS as the new equipment is STILL NOT WORKING RIGHT!!!

As soon as we departed from False creek the NEW DSM module started acting up again , exactly as it has been all along . I immediately phoned CMC and was advised that all it needed was a ‘Factory reset” of the equipment. I did this and not only did it NOT fix the problem but I lost the depth sounder entirely. No more alarms but also no more depth sounder.

Additionally when I try to engage the Auto Pilot it immediately puts the rudder hard to starboard, kind of scary when it happened in the narrow , busy, channel  underneath Lyons Gate Bridge. Of course by the time this happened the Raymarine service dealer was closed for the weekend.

Needless to say we are now  less than impressed  with Raymarine service

On the bright side it was a lovely day and a lovely trip around Vancouver harbour and over to Snug Cove. The marina here is very scenic and the staff seem very nice. Had fish and chips at the local pub but it was crap as usual, we should know better by now!!

No comments:

Post a Comment